Terms of Service
1. What we provide
NumberHub lets you rent a temporary virtual phone number to receive a verification SMS for your own account with a third-party service. A number is rented for a short time and is not yours to keep.
2. Who can use it
You must be at least 18 and able to enter a binding contract. You must give a real email address and keep your password private. You are responsible for everything done through your account.
3. Acceptable use
You may use a number only for lawful purposes, and only in ways the service you are verifying with allows. You must not use NumberHub to:
- commit fraud, impersonate anyone, harass, threaten or spam people;
- create accounts in bulk, or evade a ban, suspension or security check placed on you or anyone else;
- break the law or the rules of the service you are verifying with;
- interfere with our systems, or attempt to buy numbers using automated tools or multiple accounts.
We may limit, suspend or close accounts that break these rules, and we may refuse or cancel any order.
4. Numbers are not guaranteed
Numbers are shared with other renters over time and come from third-party providers. We cannot promise that a particular service will accept a number or send a code. If no code arrives, the order is cancelled and your money is returned as described in our Refund Policy. Once a number expires you cannot get it back.
5. Wallet and payments
You top up a wallet in naira using our payment provider, Kora. Each number is paid from your wallet balance at the price shown before you confirm. We hold the price while we wait for the code, and charge it only when a code arrives. Wallet balances do not earn interest. Card and bank details are handled by the payment provider and are not stored by us.
6. Prices
Prices are shown in naira before you confirm and may change over time. A price change never affects an order you have already confirmed.
7. Messages and privacy
The messages received on your number are shown only to you. Our staff cannot read their contents. Message contents are removed after a retention period described in our Privacy Policy.
8. Suspension and ending your account
You may stop using NumberHub at any time. We may suspend or end your access if you break these terms, if we must by law, or to protect other users or our providers. If we end your account without a breach on your part, we will return any unspent wallet balance that you are entitled to.
9. Our responsibility
The service is provided as it is. To the extent the law allows, we are not responsible for losses caused by a third-party service refusing or blocking a number, by provider outages, or by your breach of these terms. Nothing in these terms limits a right you have under the law that cannot be limited.
10. Changes
We may update these terms. If a change matters, we will tell you in the app or by email. Using the service after a change means you accept it.
11. Contact
Questions about these terms: numberhubsupport2026@gmail.com.